GamePlan11 Terms of Use


By accessing GamePlan11, including online fantasy games (referring to cricket, football, basket ball, and hockey and kabaddi fantasy games), GamePlan11 portal, mobile app and related services (“Service”), we assume you accept these terms and conditions. Do not use GamePlan11’s portal and/or mobile application, and any other services if you do not agree to take all of these terms and conditions stated on this page.

The following terminologies applies to this agreement (“Terms & Conditions”): “User”, “You” and “Yours” refers to you, the person log on GamePlan11’s portal and compliant to the said terms of usage. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to GamePlan11 Fantasy Sports India Private Limited (“GamePlan11”).

The Terms & Conditions mentioned will stand irrevocable in any case. If you are accessing the GamePlan11 services on behalf of any individual or entity, you agree and assured that you are authorized person to access the terms mentioned here, and such entities/individuals will be liable to us in case of violation of any of these terms of use.

2. Usage of GamePlan11

  • An individual using the services offered by or the GamePlan11 App including the amusement facilities offered, by participating in various contests and, games (including fantasy games), organized on the GamePlan11 (“Contest(s)”) are bound to follow these Terms and Conditions, and all other rules, regulations, and terms of use defined by the GamePlan11 authorities.
  • GamePlan11 authorities are designated to take any amendments in these “Terms & Conditions”, rules, regulations, and any other conditions at any moment without taking any consent from the users. Such amendments can be available directly on the “Terms & Conditions” page with the last date of update. Every individual (“Users” or “You”) will be notified via email about such changes from GamePlan11 authorities. In the event a user is not declaring his/her agreement upon such amendments in Terms & Conditions, rules, and regulations within a defined timeline, it is understood that the user has read and accepted the modifications in these terms and conditions, rules, and regulations. In the event if user shows his/her dissent in the amendments made in Terms & Conditions, rules, and regulations, GamePlan11 reserves right to restrict such users by accessing the GamePlan11 offerings.
  • There may be additional terms of use introduced by GamePlan11 for a few specific contests, and/or games. In such event, if it is found that the additional terms and conditions formulated are not in-line with the existing terms of usage; additional terms and conditions will be considered “valid” or “more powerful/superior”.
  • GamePlan11 may, at its sole and absolute discretion:
    • Can modify, suspend, or terminate all or any part of GamePlan11’s offerings for the user;
    • Take any amendments or a decision to discontinue any or all of the amusement facilities offered;
    • Deactivate or delete a User’s account and all related information and files on the account;
    • Shifting, deleting or rejecting any information or contents provided by the users or GamePlan11 at any point of time;
    • Imposing best practices and restrictions time-by-time to regulate the use of GamePlan11 portal and/or mobile app.
    • Modifying the roaster of any contest considering the available players for selection.
    • Assign its rights and liabilities to all User accounts hereunder to any entity (post intimation of such assignment shall be sent to all Users to their registered email ids)
  • GamePlan11 reserves the rights to follow any of the above mentioned practices without any intimation to the users in the event it is observed that a said user misconducts the terms of use outlined by GamePlan11 to leverage from its portal, mobile application, or any other fun activities organized. In addition, we may take necessary legal or technical actions against such users, if it is required.
  • The users are entitled to get their fees refunded by GamePlan11 in the event when any or all of the services offered by GamePlan11 may fall under any deficiency or delay in execution. The said user will be considered ineligible for such repayments in the event when user is using the GamePlan11 services inappropriately or breaking the terms and conditions outlined, or any other circumstances that are out of control of GamePlan11 team.
  • By accepting the Terms & Conditions, it is understood that the users’ are not having issues or concerns in receiving communication from GamePlan11 and/or from their partners or affiliates regarding their promotions, announcements, and administrative messages.
  • 3. Intellectual Property

  • GamePlan11 includes a combination of content created by GamePlan11, its partners, affiliates, licensors, associates and/or Users. Any content or information, including (but not limited to) games, Contests, software, advertisements, written content, photographs, graphics, images, illustrations, marks, logos, audio or video clippings and Flash animation, is owned by GamePlan11, its partners, licensors and/or associates. Users are not allowed to take any amendments or get involved in sharing, distributing or any ways of exploiting the GamePlan11 portal and/or mobile application details without taking permission in written from us.
  • The users can ask permission for modifying, publishing, transmitting, participating in the transfer of, reproducing, creating derivative works of, or publicly displaying any of the materials or content published on GamePlan11 portal and/or mobile app from info _ MENTION SITE EMAIL ADDRESS
  • Any type of content or information or material being posted, uploaded, transmitted, emailed, or otherwise made available on GamePlan11 portal and/or mobile application by the users (referring “You”, “Contestant”, or “Participants”) will be fall under legal liabilities borrowed by them only. Further, it is understood that each and every individual undertake the liability that whatever information shared, published or transmitted with GamePlan11 is owned by the users only and is not violating any copyright laws. The users warrant not using any proprietary or intellectual properties, including the names, logos, marks, labels, trademarks, or copyrights, of any third party on GamePlan11. In the event of any third party claims for violating the intellectual property rights, the users are bound to fulfill or compensate GamePlan11, including its directors, employees, affiliates and assigns against all costs, damages, loss and harm including towards litigation costs and counsel fees.
  • The user(s) of GamePlan11 by accepting the terms and conditions allows GamePlan11 and its affiliates, partners, licensors and associates a worldwide, irrevocable, royalty-free, non-exclusive, sub-licensable license to utilize the information/content shared on GamePlan11 portal and/or mobile application to display, or to share/transfer/distribute the contents to other users in a need of download or to acquire it, or storing the information in a database located remotely, or distributing users’ content in any form.
  • It is understood that all the names, logos, labels, trademarks, or copyright information available on GamePlan11 portal and/or mobile application are owned by the individuals (including “Users”), or third parties associated with us. Any legality or discrepancy reported against such entities must be settled or addressed directly by the respective owners only. GamePlan11 shall be acting as monitoring entity only.
  • 4. Third Party Sites, Services and Products

    There may be various links to other Internet sites owned and operated by third parties on GamePlan11 which may contain different conditions for users' in order to access or use the site. The GamePlan11 authorities do not hold any control or responsibilities for such 3rd party sites apart from GamePlan11, and thus, it shall not be held responsible for any content posted on any third party website. Further, we are not under any endorsement for such contents and/or links from 3rd party sites.

    We shall stand not responsible for any interactions (including financial transactions) by the users (“You”, “Contestant”, or “Participant”) with 3rd party sites, including payment providers and verification service providers on GamePlan11 portal and/or mobile application. The users' involvement with third parties is entirely dependent on the terms and conditions, policies and services terms of outlined by the third party sites, and it is a responsibility of the users’ to review and abide to the terms of using such sites before initiating any correspondence. Further, by accepting the Terms and Conditions of GamePlan11, the users agree that GamePlan11 is not responsible for any sort of damage or loss faced by the users due to any sort of activities with any of the third party sites. In the event of any disputes, the users are advised to get in touch with the respective 3rd party vendor.

    GamePlan11 may contain the contents or information furnished by third parties. However, we are not taking any responsibility on the authenticity or standards of any information furnished by the 3rd party sites or vendors. Further, we urge users not entrust such information while using the different services or contests organized and hosted by GamePlan11.

    5. Privacy Policy

    All sort of information gathered from the User by GamePlan11, including the basic contact details or payment details, is subject to Privacy Policy outlined by GamePlan11. Please refer Privacy Policy for more details or understanding

    6. User Conduct

  • User (refer it as “Individual” or “You”) bound to the Terms & Conditions. User agree to follow all the rules, regulations and terms of using the GamePlan11 portal or mobile app. In the event when user fail to follow any of these Terms & Conditions or any other rules/regulations defined including but not limited to::
    • restricting, de-activating, or terminating such user’s access to all or any of the GamePlan11 services on Portal or mobile app;
    • Deactivating or deleting a User’s account and all related information and files on the account; or
    • To avoid from awarding any prize(s) to such User.
  • Users are bound to furnish true, correct, present and complete details while registering for GamePlan11 account or all the time as and when required by us. Further, user is agreed to update the information as and when any changes take place in the details provided at the time of registration.
  • A single user is not entitled more than one account with GamePlan11.
  • User is agreed to make sure that all the communications received, including emails and SMSs from GamePLan11 are received under the “safe senders” category. We are not responsible if any of the emails or SMS are unread by the user in the event when GamePlan11’s emails are delivered under Junk or Spam folder.
  • User should not share or disclose any password generated/issued by GamePlan11. We do not encourage users to exchange their password with any other existing GamePlan11 user in order maintain the confidentiality of their accounts. In case of any unauthorized access to their account, Users are advised to immediately get in touch with GamePlan11 team by notifying them via email or customer care number to avoid further damage.
  • Users are advised to log-out as and when they stop using the GamePlan11 services. GamePlan11 will not stand responsible for any loss or damage resulted in the event of non-compliance of any of these requirements.
  • User agreed to avoid using any available cheat codes, exploits, bots, automation tools or any other unauthorized third party applications designed to alter or breach the GamePlan11 services and/or GamePlan11 user experience.
  • Users agree not to copy, modify, rent, lease, loan, sell, assign, distribute, reverse engineer, grant a security interest in, or otherwise transfer any right to the technology or mobile app underlying GamePlan11’s service offering.
  • Users agree not modify or cause to be modified any files or mobile app that are part of GamePlan11’s service offering without GamePlan11 express written consent, they shall.
  • Users agree not to disrupt, overburden, or aid or assist in the disruption or overburdening of (a) any computer or server used to offer or support GamePlan11 service offers; or (2) the enjoyment of GamePlan11 service offering by any other User or individual.
  • Users agree not to initiate, support or get themselves involved in any type of attack, including without limitation to distribution of a virus, denial of service, or other attempts to damage GamePlan11 services or any other user's enjoyment of using GamePlan11 services.
  • Users are not advised to access any other user’s account, servers or networks connected to GamePlan11 services unethically.
  • Users agreed not to follow the below mentioned practices while using GamePlan11:
    • To get involved in any indecent, racial, offensive, anti-nation, objectionable or abusive action or interactions;
    • To harass, stalk, threaten, or otherwise violate any legal rights of other individuals associated with GamePlan11;
    • To publish, post, upload, e-mail, distribute, or disseminate (collectively, "Transmit") any inappropriate, profane, defamatory, infringing, obscene, indecent, or unlawful content;
    • To Transmit files that contain viruses, corrupted files, or any other similar software or programs that may damage or adversely affect the operation of another person's computer or mobile app;
    • To advertise, offer or sell any goods or services for any commercial purpose on GamePlan11 without taking our written consent;
    • To download any file, recompile or disassemble or otherwise affect our products that you know or reasonably should know cannot be legally obtained in such manner;
    • To falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or the source of software or other material;
    • To restrict or inhibit any other user from using and enjoying any public area within our sites;
    • To collect or store personal information about other Users;
    • To interfere with or interrupt GamePlan11, servers, or networks;
    • To impersonate any person or entity, including, but not limited to, a representative of GamePlan11, or falsely state or otherwise misrepresent User's affiliation with a person or entity;
    • To forge headers or manipulate identifiers or other data in order to disguise the origin of any content transmitted through GamePlan11 or to manipulate User's presence on GamePlan11 portal or in mobile app;
    • To take any action that imposes an unreasonably or disproportionately large load on our infrastructure;
    • To engage in any illegal activities. You agree to use our bulletin board services, chat areas, news groups, forums, communities and/or message or communication facilities (collectively, the "Forums") only to send and receive messages and material that are proper and related to that particular Forum.
  • In the event when user has selected a username that is considered as indecent, abusive or that might subject GamePlan11 to public disagreement or scorn, GamePlan11 reserves the right to alter such username and educate the user or delete such username posts from GamePlan11, or deny such users’ to access GamePlan11 services, or any combination of these options.
  • Unauthorized access to GamePlan11 is a breach of these Terms and Conditions, and a violation of the law. Users agree not to access GamePlan11 by any means other than through the interface that is provided by GamePlan11 for use in accessing GamePlan11. Users agree not to use any automated means, including, without limitation, agents, robots, scripts, or spiders, to access, monitor, or copy any part of our sites, except those automated means that we have approved in advance and in writing.
  • Use of GamePlan11 is subject to existing laws and legal processes. Nothing contained in these Terms and Conditions shall limit GamePlan11's right to comply with governmental, court, and law-enforcement requests or requirements relating to Users' use of GamePlan11.
  • Users may reach out to GamePlan11 through -
    • Helpdesk if the user has any concerns with regard to a match and/or contest within Forty Eight (48) hours of winner declaration for the concerned contest.
  • Persons below the age of eighteen (18) years are not allowed to participate on any of the contests, games (by whatever name called) on the GamePlan11 portal or in the mobile app. The Users will have to disclose their real age at the time of getting access into the GamePlan11 portal or mobile app.
  • We may not be held responsible for any content contributed by Users on the GamePlan11.
  • 7. Conditions of Participation:

    While participating in any contest, the user(s) are agreed to follow these terms and conditions, and the decision of GamePlan11. GamePlan11 reserves the right to restrict the users to participate in any contest, reject any winnings of prizes and may ask for return the benefits earned if it is found that the user is engaged in any illegal, indecent activities, but is not limited to:

  • Altering someone’s personal details as demanded by GamePlan11 to participate in any contest and/or in any other program and/or to claim the prizes or winnings or gathering other users’ information without their express consent and/or knowledge and/or spamming other users; or
  • Involvement in any kind of financial scam or misinterpreting the information;
  • Conspiring with any other user(s) or engaging in any type of syndicate play;
  • Breaching the Contest rules or the Terms of Use;
  • Collecting points or prizes through unauthorized methods;
  • Using automated means to obtain, collect or access any information on the portal or of any User for any purpose;
  • Tempering any or all part of contests by any means to disarm the security measures and contests guidelines;
  • In the event of breaching these guidelines by any user, GamePlan11, at its sole discretion, may initiate or take legal actions other than recovering the prizes earned or make it void.

    8. Registration for a contest

  • In order to register for the Contest(s), the participants are required to provide the following information in a proper manner: Full Name, Team Name(s), E-mail address, Password, State of Residence, Gender, and Date of birth
  • The people participating in activities, services or features provided by GamePlan11 are required to provide their approval stating they have carefully read all the terms and conditions and will comply with all the rules, regulations and terms of use of GamePlan11.
  • During the registration, if it is found that the participant is a resident of Assam, Odisha, Sikkim, Nagaland or Telangana, he/she will not be able to sign-up for any match in the paid version of the contests as described in the later section.
  • The participants who are above the age of 18 years and have successfully completed their registration process by entering valid and adequate information in the registration form are sent a confirmation email comprising their login details
  • 9. Contest(s), Participation and Prizes

  • • GamePlan11 portal and/mobile app conducts various contest(s) as a part of amusement activities offered by GamePlan11. The contests conducted by GamePlan11 allow the users to participate in different fantasy games by formulating their own fantasy team(s) comprising of on-field players involved in the on-field match (as applicable), series or tournament to which the fantasy game relates. The teams of the individual users are rewarded with points on the basis of the performance of on-field players at the end of a designated match, round or tournament of the Contest(s). The user whose team attains the highest aggregate of points will be declared as the winner of the contest. GamePlan11 is authorized to declare more than one Winner and distribute prizes to such Winners in increasing order of their Team's aggregate score at the end of the designated round(s) of the Contests in the event of various pre-specified contest(s). The Contest(s) organized as a part of Fun Features would comply to the Terms and Conditions, rules and regulations mentioned below:
    • "Fantasy Game Rules" available at “How To Play” rules and regulations (including rules and regulation in relation to any payments made to participate in the Contest(s); and all Participants agree to abide by the same.
  • GamePlan11 allows the users (“Participants” or “Contestant”) to take any amendments or modifications in the team before the actual start time of the official match start time announced by the official broadcasters or officials of sport event. This may cover any decisions taken by GamePlan11 in a specific event based on the unavoidable circumstances, which are not influenced by GamePlan11. Such scenarios may cover following reasons:
    • When match start time is before the deadline:
      • All sports (Except Cricket):
        • GamePlan11 may, its sole discretion, take amendments in the deadline to maximum of 10 minutes after the start of actual match time. After the defined timeline, the said contest will be considered deserted.
      • Cricket:
        • GamePlan11 may, its sole discretion, take amendments in the deadline by 10 minutes or 3 bowled over (whichever is less from both these options) at a stretch before the start of a match.
        • In the event when GamePlan11 is unable to validate the official match time from the available resources, we reserves right to take necessary corrections in the match deadline where 3 over can be bowled at a stretch.
    • When match start time is after the official deadline
      • GamePlan11 may, its sole discretion, reserves the right to extend the deadline or abandon any contest in the event when there is a significant delay in toss, or match is interrupted due to bad weather, or unavailability of the participated teams, or due to technical outages causing interruption in a match etc.
  • GamePlan11 presently offers paid versions of the contests wherein the users can participate by paying a pre-defined amount on the relevant Contest page as a part of contests entry fee. An individual with the highest aggregate of scores at the end of the pre-determined round would be eligible for winning a pre-designated prize, as stated on the relevant Contest(s) page in the portal and/or mobile app.
  • An individual is authorized to make different teams for participating in different contests conducted by the GamePlan11 platform as a part of its amusement activities. However, until and unless GamePlan11 specifies a contest as Multiple Entry contests, the users are bound to submit only one Team to participate in the contest organized by us. In the context of the Multiple Entry Contest, the participants can enter in the contest with more than one team, but the user will not be allowed to edit or revise the Teams so submitted for participation in such Multiple Entry Contest after the deadline. Further, GamePlan11 is authorized to limit the number of multiple teams allowed in a contest or the number of teams a single user account can create for entering a Multiple Entry Contest.
  • GamePlan11 is authorized to charge a pre-defined fee for allowing the users to access the Fun Features in relation to the different contests hosted by us. In a situation where a participant is found to be a resident of Assam, Odisha, Sikkim, Telangana, and Nagaland, by GamePlan11, the user will not be allowed to proceed to sign up for the round or league and may not participate in any paid version of the Contest(s).
  • 10. Contest Formats

  • GamePlan11 offers its services, contest(s) or fun feature(s) under 2 types of Play Formats, namely, Public Play and Private Play, respectively. The Public Play option of GamPlan11 comprises of leagues wherein the user is allowed to create or, edit his/her teams and participate in the game complying to a deadline. In the Public contest format of the Contest(s), GamePlan11 may decide on the number of participants involved. In order to make the contest operational and active, it is necessary that the pre-defined sets of participants are available and participated in the contest. Once the number of Participants in such Contest(s) equals the pre-specified number required for that Contest(s), such Contest(s) will be active. There are a few “Confirmed Contests” available in GamePlan11. Under this concept, even if there is a one participant available and join the contest, the contest will be active and operational.
  • The Private Play feature of GamePlan11, on the other hand, benefits the users participating or availing the services, contest(s) or fun feature(s) provided by GamePlan11, with extended deadlines. The users participating in leagues under the Private Play option are allowed to create or edit their teams till the last moment, i.e., right before the beginning of the real-match. Users may design their own private contest comprising a specified number of participants. In order to participate within the private contest, associate Invited User shall input the competition Code related to the private contest and pay the specific amount for the private contest. Once the price paid by the participants is equal to the price specified for the private contest, the contest shall be rendered operative. Once the contest is active, no more additions is allowed in terms of the participants. In an event, a private contest created by any user fails to meet the pre-specified required number of the participant before the deadline which is 1 hour prior to the commencement of the real match, the contest will be automatically deleted, and the entry fee will be refunded to all the users who have joined the private league.
  • The participation of any invited user in any of the private contest created by any user is entirely dependent on the pre-specified number of participants for the private league. GamePlan11 shall not be held responsible for the deletion or cancellation of any private league due to an inability of meeting the pre-specified required number of participants.
  • In an event, a private contest created by any user fails to meet the pre-specified required number of the participant before the deadline which is 1 hour prior to the commencement of the real match, the contest will be automatically deleted, and the entry fee will be refunded to all the users who have joined the private league.
  • 11. Legality of Game of Skill

  • Games of skill are legal, as they are excluded from the ambit of Indian gambling legislations including, the Public Gambling Act of 1867. The Indian Supreme Court in the cases of State of Andhra Pradesh v. K Satyanarayana (AIR 1968 SC 825) and KR Lakshmanan v. State of Tamil Nadu (AIR 1996 SC 1153) has held that a game in which success depends predominantly upon the superior knowledge, training, attention, experience, and adroitness of the player shall be classified as a game of skill.
  • All the contests outlined in-line with the concept of Game of Skill because the success of any participant is directly related with the detailing and in-depth understanding of the games like cricket, football, statistics of each game, which players are in form considering the performance aspect, conditions and/or format, dedication towards any contest and excitement of participation in the contest. Further, taking part in any contest seeks excellent level of knowledge in terms of earning points while managing the game with minimum set of resources available on the field.
  • It is understood that each and every participant (“Users”) abide to rules and regulations defined in a “Game of skill” as and when they intend to take part in any of the contest(s).
  • 12. Eligibility

  • Only participants of age 18+ are allowed to participate in the Contest(s)
  • Only participants residing in India can be part of the Contest(s)
  • The residents from specific states, individuals residing in the Indian states of Assam, Odisha, Sikkim, Nagaland or Telangana may not participate in the paid version of the Contest as the laws of these states bar individuals from participating in games of skill where participants are required to pay to enter.
  • A valid email address is must for a person who wishes to participate.
  • In order to participate in the contest and win the prizes, an individual must be registered on GamePlan11 as well as registered before each match in-line with the process defined.
  • 13. Selection and Verification of Winners and Conditions relating to the Prizes

  • Selection of Winners

    Based on the winning matrix pre-defined by GamePlan11, the winners are selected in a specific round of game and/or contest. Any user, whose team performs well on the field, will be declared as a winner based on the overall maximum aggregated scores. It is possible that there could be multiple winners. In such event, the decision or selection of a winner will be based on the aggregated scores, in incremental order, at the end of each round of a specific game and/or contest.

    GamePlan11 shall define the total number of winners to be declared and respective prizes, before the game starts, on the contest page every time they schedule any game. Any individual identified by us as creating a team on behalf of other users will be disqualified from the Contest(s). Further, if there is a situation of tie between the winners, GamePlan11 shall distribute the prizes equally between both of the winners. If the users have not obeyed to the Terms and Conditions defined by us, then, we shall not be liable to pay any prize in relation to the use of the GamePlan11 portal and/or mobile app, or Contest, or any other rules defined.

  • Contacting Winners

    Upon successful winning the games, GamePlan11 will contact the individuals or teams who have won the contest(s), or the third party conducting the contest(s) will get in touch with the winners using an email address provided by the user(s) initially while registering on GamePlan11. We conduct the verification before awarding the winner and thus, required a few legal documents as a part of verification process, which could be:

    • Scanned or photocopy of the User's PAN card;
    • Scanned or Photocopy of a government-issued residence proof;
    • User’s banking details.

    Unless and until the verification of above mentioned details is completed, GamePlan11 shall not allow a Winner to withdraw his/her prize(s)/accumulated winnings. The winners will be showcased on the GamePlan11’s portal and/or mobile app in specific section.

  • Verification process

    GamePlan11 is authorized only to permit the participants who have successfully completed the verification process by providing the required documents within the time limit specified in order to withdraw/receive their accumulated winnings (or any part thereof). Any request for extending the time-limit for verification and document submission shall not be accepted by GamePlan11.

    GamePlan11 shall scrutinize all documents submitted and should and may disqualify any winner from withdrawing winning prize on the following grounds:

    • We identify that any of the document or information provided by the user at the time of verification is inadequate, incorrect, misleading, false, fabricated, incomplete or illegible; or
    • Eligibility Criteria violation specified in Clause ten above; or
    • Any other grounds.
  • Taxes Payable

    The prizes offered to the users declared as winners of the contest(s) organized by GamePlan11 comply with a deduction of tax ("TDS") under the Income Tax Act 1961. In an event wherein such tax deductions are made, the winners will be provided TDS certificates. The individuals declared as winners by GamePlan11 agree to pay other applicable tax, including (but not limited to) income tax, gift tax, etc. in respect of the prize money.

  • Miscellaneous

    The decision of GamePlan11 with respect to the grant of prizes shall be considered as final and non-contestable. The users (“You” or “Participants”) taking part in the paid contests are required to validate whether they are residents of Assam, Odisha, Sikkim, Telangana, and Nagaland. If they are residing in any of these regions, GamePlan11 hold all the rights to disqualify any such participants playing the paid formats of the Contest(s) and may void any prize won by such participants. Further, GamePlan11 is authorized to suspend or terminate the accounts of such participants at its sole and absolute discretion.

    GamePlan11 is authorized to modify or change the prizes offered to the participants declared as the winners of Contest(s) organized by GamePlan11, and the participants not raise any claim or question the decision of GamePlan11 related to the prize modification.

  • GamePlan11 shall not be held responsible or liable for any sort of damage or loss to the prizes occurring at the time of transportation.
  • Any sort of transportation charges including shipping and courier are to be undertaken by the customers in respect of the prizes.
  • In case of the cash prizes, the transaction charges fall under the part of the customers.
  • The prizes given to the participants declared as the winners of Contest(s) organized by GamePlan11 are non-transferable and non-refundable. The winners can neither exchange/redeem those prizes for cash or kind.
  • 14. Publicity

    In an event wherein an individual (“Users” or “You” or “Contestant” or “Participant”) declared as the winner of Contest(s) accepts the prize offered by GamePlan11, then affiliates of GamePlan11 and the company itself is authorized to use the name, likeness, voice and comments of the winner for various purposes including (but not limited to) advertising, promotion of the company in any media worldwide, alongside trading without any further consents and/or additional monetary benefit to the participant. Further, the winners undertake that they are supposed to be available in the event of any promotions are planned by GamePlan11 without any additional benefits. GamePlan11 reserves right and absolute discretion to decide on the exact dates for such promotional events, including press meets, ceremonies or functions, or any other meetings taking place within GamePlan11 team.

    15. General Conditions

    During the launch of any contest(s), if GamePlan11 realizes that there are certain approvals or compliances required by any governmental, statutory or regulatory or if it is found that any contest(s) launched by GamePlan11 is prohibited, then GamePlan11 reserves right to cancel all such contests. In such event, GamePlan11 is not bound to intimate any participants or users participating in the contests in well-advance. Further, participants of all such contests are agreed not to expect any kind of claim settlements. GamePlan11 contest(s) designed for the end-users, and any employees, directors, affiliates, relatives and family members of GamePlan11 are not qualified to take part of such contests.

    16. Dispute and Dispute Resolution

  • Any disputes or concerns arising in association with GamePlan11 shall be resolved by the courts of competent jurisdiction at Mumbai (including the Contest(s)). Further to add, the construction, validity, interpretation and enforceability of these terms of use, or the rights and obligations of the User(s) (including Participants) or GamePlan11, as well as the exclusive jurisdiction to grant interim or preliminary relief in case of any dispute referred to arbitration as given below. All such issues and disputes shall be governed and resolved in line with the laws of the Republic of India.
  • In case any legal dispute or issue arises (refer it as a legal issue or concern), the concerned party raising the dispute shall give a written notice to the other party (here other party could be “GamePlan11” or “You” or “Third Party”). At the initial stage, both the parties are supposed to resolve the dispute through a mutual discussion. In case both the parties fail to resolve the issue within a pre-defined time period of 15 days (after receiving the notification), the dispute should be settled with the help of arbitration.
  • In order to settle the dispute by arbitration, both the parties shall gather at Mumbai, India. All the arbitration hearings will be in English only and in-line with the norms of the Arbitration and Conciliation Act, 1996, as amended from time to time.
  • Whatever is concluded by the arbitration will be final and accepted by both the Parties. The cost of arbitration will be bearded by both the parties equally unless the arbitral tribunal decides. The arbitrator shall have rights to pass interim orders and laws, which may include the orders specific performance. Further, such orders or laws would be enforceable in the respective courts.
  • In case GamePlan11 wish to obtain interim or permanent equitable or judicial relief or any other benefit available, the said terms of use mentioned here cannot restrict or prevent GamePlan11 to safeguard their liabilities. Such safeguarding process can be initiated by GamePlan11 prior to, during or following the arbitration hearings or pending the execution of a final verdict from any court having jurisdiction to allow the same. Further, such pursuit of juridical relief shall not bound GamePlan11 to carry out any waiver or fulfilling any monetary damage through the arbitration described herein.
  • 17. Release and Limitations of Liability

  • Users are advised to use or access any services of GamePlan11 on voluntary basis and at their own decision or risk. In case of any loss or damage (including any incident, injury, death or loss of property) by the users or any other individual accessing GamePlan11 services (including fantasy games and/or contests and/or any other services), GamePlan11 will not be liable or stand responsible for anything.
  • While accessing GamePlan11 services and/or the contests launched by GamePlan11, the users hereby free from and in agreement to compensate GamePlan11, and/or any of its board of directors, employees, partners, associates and licensors, from all the cost, liabilities, loss or expenses incurred by accessing GamePlan11 services that involve any personal damage or loss of property or any direct/indirect impact, or due to any other circumstances.
  • We do not accept any liability, be it jointly or severally for any errors or concerns, whether occurred on behalf of it or due to third parties considering the prizes won/offered as a part of contest wining.
  • By accessing the GamePlan11 services and/or contests, and/or fantasy game, the users shall be solely responsible for any issues influenced by carrying out any illegal activity or due to non-agreement with the terms of use, rules, and regulations defined by GamePlan11. Such consequences include furnishing wrong address or other personal details. Further, if in such events, the users are responsible to compensate GamePlan11 and their respective stakeholders (including BoD, Employees, and Agents) for any loss/damage suffered by GamePlan11 on account of such act on the part of the Users.
  • While participating in any contests, if any claims or disputes arising from any third party or entity or organization by engagement of the user, the users shall compensate, defend, and hold GamePlan11 intact from any harm from such association. We are not liable to any users for the user’s engagement with either GamePlan11 or participation in any contest(s) held on the portal.
  • The individuals (“Participants” or “Users”) using the Fun Features and services provided by GamePlan11, by accepting these Terms and Conditions agree that GamePlan11 shall not be held responsible alongside waiving and releasing each and every right or claim, all actions, causes of actions (present or future) each of them has or may have against GamePlan11, its respective BoD, Employees, and Agents for all and any injuries, or accidents (whether known or unknown) or (whether anticipated or unanticipated) faced due to the Fun Features or associated with the Contests or the prizes of the Contests.
  • 18. Disclaimers

  • As per the law obeyed and to the extent permitted, we @ GamePlan11 or our subsidiaries, affiliates, BoD, Employees, and Agents are not responsible for any deletion, the failure to store the information, or passing on any information or material.
  • In alignment to the legal bodies, GamePlan11 shall not responsible for any damage resulted from downloading or accessing any content or material, the servers, games, or GamePlan11 sites or mobile application, or cancellation of the contests and prices organized. In the event if user is trying to access multiple services and pay the money to GamePlan11 for the same, we refuse to acknowledge or reject any refund claims, in case of any any failure in accessing the services due to routine maintenance of the servers or the technology behind the portal or mobile app, or failure of GamePlan11 service providers, or due to computer virus or any other natural disasters that are beyond our control. Further, we disclaim any kind of warranty for the contents or information provided on the portal and/or mobile application.
  • If the users are downloading or accessing any content or information provided on GamePlan11, it will be purely their own discretion and acceptance of any risk associated, and the user will be solely responsible for any potential damage caused, either to the computer system or loss of data resulted from the download of any such contents or material.
  • We always bestow to bring error-free and secure portal or mobile application for our users. However, we (including our partners or affiliates) refrain to commit that:
    • the GamePlan11 will fulfill all the requirements of Users,
    • GamePlan11 will be uninterrupted, secure and bug-free
    • Whatever results achieved by using GamePlan11 will be 100% accurate or reliable; and
    • Any of GamePlan11’s services and/or products, or material posted on the portal and/or mobile application will suffice the expectations of the users.
  • In the event when GamePlan11 identify any issue or error, including any dispute or error in determining the winners of any contest or transferring any monetary benefit to any users’ account, GamePlan11 reserves right to take corrective measures in a way that is appropriate, including adjusting the erroneous payment against the dues, if any, or deducting a said amount directly from the account. GamePlan11 team will send notification to the user to inform about such erroneous payment and make them understand the corrective measures going to be conducted to do so.
  • Complying to the legal bodies and authorities GamePlan11 (including BoD, Employees, and Agents) refrain to take any legal responsibilities in the event of any consequences arises during the usage of GamePlan11 portal and/mobile application or inability in accessing our services.
  • GamePlan11 is authorized to cancel any of its amusement activities or services if it is found that such events require specific permission or authority from any statutory authority or any state or the central government, or the board of directors in an event wherein such permission or authority is either not obtained or denied either before or after the organization of the relevant amusement activities or services.
  • By accepting these Terms and Conditions, the users agree not to make any demands, or claims in the event of suspension or closure of any Services, events or Contests organized/provided by GamePlan11.
  • 19. Miscellaneous

  • In alignment with certain legislation, GamePlan11 is bound to notify the users regarding various events. User(s) provide their consent on effectiveness of such notices from the day when GamePlan11 post them or deliver them via registered email address provided at the time of sign-up for GamePlan11 account. In the event when user(s) update their email address or personal details with false or inaccurate details, GamePlan11 stand without any liabilities for the failure of receiving any important notifications or notices anytime.
  • In the event of unforeseen circumstances or cause beyond the control of GamePlan11, such as act of god, war, terrorism, fire, accidents, network infrastructure failure, strikes or shortage of fuel, energy, labor or material or cancellation of any of the sports matches to which contests are being launched, GamePlan11 shall not be responsible for any delay or incapability to carry out the services offered. GamePlan11, in such circumstances, reserves the right to cancel the contests or events or services and initiate an appropriate refund for all the participants invested in the event.
  • GamePlan11’s failure to carry out or enforce any right or provision of the Terms and Conditions mentioned here shall not consider a waiver of such right or provision to anyone.
  • Regardless of any enactment or resolution to the contrary, the user(s) are agreed to process any claims or disputes arising out of or related to the use of GamePlan11 portal and/or services and/or mobile application, or if it is about the Terms of use mentioned here must be filed within 30 Days of such claim or cause of dispute arising or barred forever.
  • The Terms and Conditions mentioned here, including all the legal terms, rules and regulations, and any other policies serves the purpose of agreement between end user(s) (refer here as “You” and/or “Yours” and/or “Participant”) and GamePlan11 Fantasy Sports India Private Limited and govern the use of GamePlan11 services, superior to any other agreements between the users and GamePlan11 Fantasy Sports India Private Limited.
  • In case any of the Terms & Conditions falls under void, or invalid, or unenforceable, the remaining list of these Terms & Conditions stands intact and will have full force on the user(s) of GamePlan11.
  • GamePlan11 may, at its sole and absolute discretion, can restrict or bar the use of GamePlan11 services for any user, or for rest of the audience, in accordance with the GamePlan11’s policy time-by-time, and without any notice to the user(s).
  • GamePlan11 reserves right and may, at its sole and absolute discretion, temporarily or permanently close or restrict the use of any GamePlan11 services (including any contest(s) or fantasy sports).
  • 20. Standard Terms and Conditions of Promotions

    This set of Standard Terms & Conditions of promotions support the different “Standard Terms” enforced for promotions launched on GamePlan11 portal or mobile app, which are mentioned as below:

  • In order to take part in any contest, the user is advised to comply with the terms and conditions designated for a said promotion along with the standard terms and conditions mentioned here. The user(s) provides his/her agreement and consent to follow the terms and conditions of GamePlan11 as and when he/she participates in such promotions.
  • The promotions are operational only to the user(s) living in India. Any unauthorized access to promotion, including participating in the promotion using proxy, is strictly not permitted.
  • Participation in the Promotions is voluntary and one or more promotions have different eligibility criteria, hence, participation in one promotion does not guarantee any user(s) for success in participating in any other promotion.
  • Only a single account shall be used by a user to participate in a Promotion and avail benefits. It is recommended that any existing user of GamePlan11 shall not sign-up for a new account in order to participate in any promotion.
  • As per the Terms for any promotion, the user willing to participate in the promotion may be asked to validate and/over verify their mobile number and other account related information..
  • Any individual or a user willing to participate in any promotion, must have to opt-out from the National Do Not Call Registry till the end of such promotion (which includes delivery of bonus amount or the free-entry to specific event under such promotions) in order to receive the calls from the GamePlan11 team. In such events, the users are agreed not reclaim or raise any concerns or issues opposing GamePlan11. In case no calls or SMS received after de-registering from the NDNC registry, the user(s) cannot claim or raise any concerns about not receiving any calls or SMS for their participation in any promotion launched by GamePlan11.
  • During the verification process, it may require for the user(s) to submit their personal information. Being a user, you are agreed to receive any communication from GamePlan11. Further, the information collected as a part of a promotion or otherwise in the course of your access to GamePlan11 portal and/or mobile app and/or services shall be subject the Privacy Policy outlined.
  • GamePlan11 may reject participation of any user from a Promotion if such user is involved in or it is discovered that such user has history in any illegal or inappropriate activities.
  • The users can use the Bonus Amount deposited in their accounts as a part of GamePlan11 promotional offers for cash contests and contests on GamePlan11 portal, and/or mobile app. However, the Bonus Amount present in the accounts of the users cannot be withdrawn or transferred to any other cash balance section of wallet held by the user with GamePlan11 or to any third party account or to any bank/payment instrument account. The bonus amount shall expire at the end of 14 days from the date of credit of the bonus amount.
  • GamePlan11 reserves right to transfer the bonus amount or give a free entry based on the eligibility and compliance of user with the standard terms and conditions, including the terms and conditions of a promotional event. We may change the bonus amount or conditions on free entry provided under a specific promotion without providing any advance intimation to the user. Further, such bonus amount or free-entries cannot be exchanged with any other offers or against any cash.
  • In the event when any participant violate these Standard Terms, the applicable promotion terms or any other rules and regulations of GamePlan11, GamePlan11 reserves right to withhold or void the benefits offered under a promotion (which may include free-entry or any prizes/winnings earned by the participants)
  • Mere or negligible participation in any promotion does not guarantee to receive any free-entry or bonus amount mentioned under such promotion to the user(s).
  • The final decision will be made by GamePlan11 and will be in-line with a promotion, and the prizes offered. GamePlan11 shall not entertain any objections, issues or disputes in this respect.
  • GamePlan11 may launch different contests, promotions or offers. The users cannot combine any existing promotion with the any other contests or promotions launched recently or running in parallel.
  • GamePlan11 may, its solely and absolute discretion, entitled to take any amendments or even withdraw any kind of promotions or can take any change in the standard terms & conditions, the promotion terms without taking consent of the user, and without any advance notice.
  • We may or may not take any responsibility to give answer to any of the suggestions, or queries or concerns raised by the participants during promotion.
  • It is agreed and understood that GamePlan11 shall not consider any liabilities other than maximum specified amount in any promotion.
  • All the promotions rolled-out by GamePlan11 abide to the laws of the Republic of India. In case of any concerns or disputes arise in this regard shall be subject to the exclusive jurisdiction of the courts of Mumbai.
  • 21. Standard Terms and Conditions of "Invite Friends" program.

    The “Invite Friends” feature enables the user(s) of GamePlan11 to send invitation to friends asking them to join the GamePlan11. It is must that the user(s) and his/her referred friend meet the minimum criteria set for the program and should complete the desired procedure to opt for this feature. It enables the user(s) and his/her friend to earn a cash bonus from GamePlan11, which is up to 100 INR (Refer it as “Bonus Amount”), and it can be redeemed to participate in various contests via GamePlan11’s mobile application for the iOS and/or Android devices. In order to participate in this program, it is advisable that you review and agree the terms and conditions mentioned here:

  • Eligibility – All the User(s):
    1. Having an account registered with GamePlan11’s fantasy gaming portal and/or mobile app and successfully verified by GamePlan11 team.
    2. Are eligible to participate in the pay-to play GamePlan11 fantasy sport games;
    3. Have downloaded and installed the GamePlan11 Application on the mobile device.
  • Participating in this referral program is totally voluntary. As per the process, the user(s) is not allowed to operate multiple accounts with GamePlan11 and are not permitted to register for the program with multiple accounts. By participating in the Program, you agree to and accept these Terms.
  • The program is open till Indian Standard Time IST 23:59:59 hours on 30th March, 2019.
  • GamePlan11 mobile application must be installed in the user’s mobile device in order to start participating in any contests organized. A unique token will be generated by the mobile application, which can be shared with the friends to let them sign-up and join GamePlan11 squad. Upon receiving the token or key, the referred friend can either click on the link and follow the steps to register for an account with GamePlan11 or can download GamePlan11 app separately, register on GamePlan11 account and enter the unique token/key shared by the inviter where prompted in the application.
  • The Cash Bonus provided to the Referent and the Referrer under the Invite Friends program of GamePlan11 can only be earned by the user and its referred friend in an event they abide by other terms specified in these Terms, including:
    1. The referred friend of the user should not be already registered with GamePlan11
    2. Both the user and its referred friend are eligible to take part in the fantasy games,
    3. The invitee must have completed the joining formalities and verification process using the unique link or code provided by the Referrer; and
    4. the user and his/her referred friend should provide their consent on the licensing agreement of GamePlan11 mobile application, and should select mobile application considering the mobile device platform they are using.
    5. The mobile numbers of both the parties should be verified successfully within a stipulated time period defined by GamePlan11.
  • GamePlan11 neither permits nor encourages an already registered user of GamePlan11 to register a new account under a new name in order to earn Cash Bonus. GamePlan11 will discover at its sole discretion whether the invitee is a new user or an existing, and will take necessary corrective measures to avoid such actions.
  • The invitee and inviter may be asked to provide some personal information and documents to identify both the parties as a part of verification process. The Inviter agrees to receive communication from GamePlan11 and to allow GamePlan11 to communicate with Invitees referred by you about the Inviter's participation as a part of this program. Any information collected in respect of the Inviter/Invitee as part of the Program or otherwise in the course of such person's use of the Website shall be subject to GamePlan11’s Privacy Policy outlined.
  • The verification of both the parties in this program shall be completed at the time of first withdrawal by either invitee or inviter from their account using the portal or mobile application. An Inviter/Invitee may voluntarily seek verification of the Inviter/Invitee by clicking on the 'Verify Now' tab of the Account Balance page of the Inviter/Invitee's account with the Platform. If invitee chooses to register using GamePlan11 mobile app, he/she can be asked to verify his/her account at the time of sign-up.

    There shall be a bonus that invitee can earn upon successful verification of his/her mobile number, or in the event when invitee completes the desired steps in above the verification period, the eligible bonus should be bank account of the invitee after completing the verification of the mobile number within a stipulated time period. If invitee fail to get his mobile number verified within a defined time period or fail to product valid documents for the verification, there will be no cash bonus for such users.


    For the inviter to earn the bonus amount, he/she must download the GamePlan11 mobile app, install the same in his/her mobile device, verify his/her mobile number and email address before completion of a verification period. The credit of the bonus amount is fortuitous on the invitee’s participation in cash contests on the GamePlan11. For each penny spent to join the contests, the invitee will be able to get the bonus of half of the money invested. However, the maximum cash bonus cannot reach beyond Rs. 100 in the platform. The referrer bonus is subject to the following conditions:

    1. The cash bonus shall be credited to the inviters account within a stipulated time period after completion of the cash contests
    2. Or in the contest where invitee has invested the bonus or within a stipulated time period of completing the verification process. If verification is yet not completed by the inviter or he/she fails to produce the documents, he/she will not be entitled to any bonus.
    3. The inviter bonus is applicable only when any winners are declared in the contests. Further, there will be no cash bonus provided to the inviter if invitee has received refund for the event due to any reason.
  • Whatever Bonus Amount is credited in the referrer and referent’s account can be used to take part in other contests organized/hosted by GamePlan11. It is important to note that such cash bonus cannot be withdrawn or transferred or can be used to join private contests or credit in other banking or payment institute. AFTER 14 DAYS FROM THE DATE OF CREDIT OF THE BONUS AMOUNT (IF ANY), IT SHALL EXPIRE AND BE VOID IN THE SYSTEM.
  • GamePlan11, at any moment, can make modifications in the bonus amount offered under specific contests without notifying to the users in advance. Further, the deposit of such bonus amount is under the control of GamePlan11 and considering the user’s acceptance of terms of usage. There are no ways user can replace or exchange the bonus amount with any other item or services of GamePlan11.
  • GamePlan11 hold the rights to withhold the deposit of the bonus amount and/or void any bonus amount deposited to the account of invitee or inviter or any prizes/winnings earned using such bonus amounts, or reserves right to deactivate accounts of invitee and inviter in the event when they violate the terms and conditions of GamePlan11.
  • Mere or negligible participation in any promotion does not guarantee to receive any free-entry or bonus amount mentioned under such promotion to the user(s).
  • The final decision will be made by GamePlan11 and will be in-line with a promotion, and the prizes offered. GamePlan11 shall not entertain any objections, issues or disputes in this respect.
  • GamePlan11 may launch different contests, promotions or offers. The users cannot combine any existing promotion with the any other contests or promotions launched recently or running in parallel.
  • GamePlan11 may, its solely and absolute discretion, entitled to take any amendments or even withdraw any kind of promotions or can take any change in the standard terms & conditions, the promotion terms without taking consent of the user, and without any advance notice.
  • We may or may not take any responsibility to give answer to any of the suggestions, or queries or concerns raised by the participants during promotion.
  • Notwithstanding anything contained herein, the aggregate liability of GamePlan11 to a participating user in relation to any Promotion for any reason whatsoever shall not exceed a specific amount defined by GamePlan11.
  • 22. Refund

    We welcome the user(s) to participate in different contests and amusement activities at GamePlan11 portal and/or mobile app by adding little or more amount in their GamePlan11 account. In any case, the user(s) cannot withdraw the amount deposited in the system. Further, no amounts used to take part in the leagues, or amusement options, or to participate in any contest(s), shall be refunded to the user(s) by GamePlan11.

    A transaction, once confirmed, is final and no cancellation is permissible. However, GamePlan11 may, at its sole and absolute discretion, permit a Member to cancel a transaction and refund the amount paid: If the Member sends a written request to GamePlan11 from the registered email Id to cancel such payment; or If the payment is made for participation in the paid version(s) of the Contest(s), the cancellation request must be received at least 2 days prior to the commencement of the round in respect of which the payment is made; GamePlan11 shall not be liable to refund any amount thereafter. GamePlan11 may, at its sole and absolute discretion, refund the amount to the Member after deducting applicable cancellation charges and taxes.

    GamePlan11 reserves the rights to refund the transaction amount to the user within the above mentioned case at its sole and absolute discretion post deducting applicable cancellation charges and taxes. Further, amid the transaction method, the users ought to take a note of the additional terms and conditions that considerably govern the group action. In an occurrence whereby the clauses outlined in extra terms and conditions conflict with this Terms and Conditions outlined by GamePlan11, the extra terms, and conditions related to transactions shall prevail. The refund is just applicable to the amount used to be part of any league and shall be refunded to the GamePlan11 wallet supply, as deducted.

    22. General Terms & Conditions For PAN Card and Bank Account


    We are gathering PAN Card details from the user (referring “You” or “Individual”) in order to verify the authenticity of the participants. During verification if found anything suspicious, GamePlan11 reserves the right to delete the details anytime at its sole discretion.

    Further, if the furnished documents are found fake or duplicate, GamePlan11 may block the said user’s account under the provision of “Fair Play Violation”. After the PAN card verification, if it is found that you are a resident of Assam, Odessa, Telangana or Nagaland, GamePlan11 can erase your details of PAN card anytime even after the verification.


    We are gathering Bank Account details from the user (referring “You” or “Individual”) in order to verify the authenticity of the participants. During verification if found anything suspicious, GamePlan11 reserves the right to delete the details anytime at its sole discretion.

  • Further, if the furnished documents are found fake or duplicate, GamePlan11 may block the said user’s account under the provision of “Fair Play Violation”. Moreover, the withdrawals can be put on hold under such circumstances.
  • After the banking details verification, if it is found that you are a resident of Assam, Odessa, Telangana or Nagaland, GamePlan11 can erase your details of bank anytime even after the verification..
  • 23. Taxation

    GamePlan11 imposes different taxes on the winnings, cash bonuses and prizes. In an event, the winning amount of a user crosses the mark of ₹10,000; a 31.20% taxation charge will be applied on the winning of the user.